We value your trust and aim to provide you with products of the highest quality. If you receive an item with a manufacturing defect, you are eligible to request a return and refund under the terms below.
Eligibility for Returns
- Returns are accepted only in case of a proven manufacturing defect.
- You must request the return within 3 days of receiving your order. Requests made after this period will not be eligible.
Return Process
- Contact our customer support team within 3 days of delivery and share clear images/videos of the defect.
- Our team will review and approve your return request if it meets the eligibility criteria.
- The customer is responsible for arranging and paying for the return courier to send the product back to our address.
- Ensure the product is unused, in its original packaging, and includes all tags and accessories.
Refund Process
- Once we receive the returned product and verify the defect, we will process your refund within 3 working days.
- Refunds will be issued through the original payment method used for the purchase.
Important Notes
- We do not accept returns for reasons such as change of mind, dislike of color, or incorrect size ordered.
- Any damage caused due to misuse, mishandling, or transit during return shipping will not be eligible for a refund.
- Please pack the item securely to avoid damage during transit.
For any questions or assistance, please contact our customer care team